As you might know, Smartcalls has been supported inbound SIP calls since the end of July. It is a crucial functionality as SIP is considered to be a de facto standard for connecting different telecom devices across the world. By letting your customers reach you via SIP you can significantly improve the amount of feedback and show that your business solutions are advanced in terms of technology. Follow this guide to enable incoming SIP calls in just a few simple steps.
After you logged in to Smartcalls, you need to go to the Scenarios tab of the Inbound Calls section.
Click the Scenario Management to the right of your scenarios list and select Show SIP URI in the drop-down menu.
Copy the SIP URI address (manually or click the “copy” icon ). Click “OK”, then use this address to call the inbound scenario.
In order to add your settings to the SIP Whitelist, go to the Settings section on the main menu of the page.
Click the Add Parameter button. To allow calls from all IPs, you can add a parameter: 0.0.0.0/0 or your own.