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Using Dialogflow for NLP in Smartcalls

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Natural language processing (NLP) in Smartcalls can now be implemented using Google Dialogflow. Dialogflow Connector supports real-time media streaming between SC and Dialogflow, the latency is being kept as small…

How to set up SIP for incoming calls

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As you might know, Smartcalls has been supporting inbound SIP calls since the end of July. It is a crucial functionality as SIP is considered to be a de facto…

Results of Arch Summit 2019 for Smartcalls

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Last week, the Smartcalls team returned from Luxembourg where they took part in Arch Summit — the event organized by Vodafone for connecting corporate decision-makers and young start-ups. The platform…

Join Smartcalls at Arch Summit

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On April 3-4, Luxembourg will host Arch Summit, the premier event for connecting tech startups with corporate decision-makers. Enabling the ambitious to take their business to the next level, this…

How to Manage Incoming Calls with Smartcalls

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To handle incoming calls, go to «Inbound» on the main menu of the site. The «Scenarios» tab for inbound calls will open. Create your first scenario by  clicking the «Create…

Creating Your First Call Scenario

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To create your first call scenario, go to the Scenario section on the top menu of the site. Click the CREATE SCENARIO button. The visual editor will open. On the…

Join Smartcalls at Enterprise Connect 2019

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On March 18-21, Orlando will host one of the largest Conferences on Communications Enterprise Connect 2019. Every year, the event brings together leading experts in the field of cloud communications,…

Buying and Adding Numbers in Smartcalls

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Step 1: Confirm number for the tests. After you register on the Smartcalls website you will be asked to confirm your phone number. After entering the number you will receive…